Returns & Cancellations
Simple, hassle-free account management.
Cancellations
We believe in flexibility. You can cancel your subscription at any time, for any reason. To do so, simply log in to your account and head to the 'Manage Account' section. This will open a secure portal where you can manage all aspects of your subscription, including cancellation.
Please note that if you cancel after your monthly billing date (this will be the date you joined), you will still receive the box you have paid for, and your cancellation will become effective from the following billing cycle.
Returns Policy
Due to the nature of the items in our subscription boxes, we are unable to accept returns.
This policy helps us ensure fair and consistent payment to our partners and reduces waste associated with return shipping.
Our Satisfaction Guarantee
While we don't accept returns, your happiness is our top priority. If you are not delighted with your box for any reason, or if any items arrive damaged, please let us know.
Contact us within 7 days of receiving your box, and we will work with you to make it right. This may include a partial credit to your account or sending a replacement for a damaged item.